"With over 50 percent of our customers currently using either a Palm or Pocket PC device, we know that mobile access to ACT! contact information and associated details is critical to our customers," said Greg Head, general manager of contact management solutions. "Because of this, we saw great value in including Palm and Pocket PC synchronization software in the box for all new ACT! 6.0 customers so they have everything they need to be productive with ACT! in a single package."

ACT! 6.0 for 2004 is not an upgrade for current ACT! 6.0 users. Current ACT! 6.0 users can download the free inline update to ACT! for Windows from www.act.com. This update includes several new e-mail enhancements including the ability to use type-ahead features with e-mail addresses in the ACT! database, create activities from an e-mail message and create multiple e-mail signatures.

In addition to handheld synchronization software, ACT! 6.0 for 2004 contains the many new features introduced with ACT! 6.0, including:

• Completely new ACT! e-mail client featuring the ability to send and receive HTML e-mails.
  
  
• Enhanced Outlook Integration and support for Lotus Notes, Eudora and other SMTP/POP3 e-mail.
  
  
• Active Libraries so users can directly attach Microsoft Word/Excel/PowerPoint/MapPoint documents, Adobe Acrobat documents (PDF), JPG files and BMP files to the contact record and view them from within that contact record, without launching a separate application.
  
  
• Contact Activity Look-ups to mine data and discover which customers they have contacted recently, as well as which ones have not been contacted in a specified time frame.
  
  
• Annual Event Tracking to specify any date fields in the database as an annual event to manage birthdays, anniversaries, and policy renewals with a simple annual event look-up.
  
  
• Enhanced Internet Services to view websites within ACT! using the built-in Internet Browser and attach relevant Web pages to one or more contacts.
  
  
• HTML E-mail Templates for everything from birthdays to e-newsletters to order confirmations.