Being on top of your staff's activities has never been easier than
now with TeleMagic Enterprise. New enhancements to the Activity Manager
include:
Pending Activity List
Want to quickly call on an activity linked to a contact without
having to open the Activity Manager? The Contact Manger's has now
a Pending Activity List. This list includes the ability to click
an icon or press a single keystroke to quickly dial the contact
linked to your activity. This allows you to complete a Call type
activity without ever opening the Activity Manager. It's a new feature
that allows power dialing from a browse screen and it's a real time
saver.
Group Scheduling and Activity Group Assignment
TeleMagic fully supports group scheduling in addition to standard
activity assignments. You can create an activity that will be completed
by more than one TeleMagic user. This is useful for meetings, events
and projects that impact a team of users. Simply select the individual
or group and TeleMagic shows you the time when everyone is available.
The integrity of the activities is maintained by having only one
"owner" for any group activity. Others in the group can view activity
detail and add comments, but only the use creating the activity
can edit existing comments or other specifics.
Resource Management
Do you have resources that must be shared by different departments
or within the same department? With TeleMagic Enterprise, users can
create an activity to reserve those resources for a given date and
time, avoiding conflicts when multiple users wish to use the same
resource. No more shared resource struggles! TeleMagic Enterprise
helps optimize your resource management.
Reassign Incomplete Activities to Another User
Have you ever had someone resign or get different job responsibilities
and wondered how to handle their incomplete activities? This problem
has been solved in TeleMagic Enterprise. The Activity Manager allows
you to reassign all incomplete activities in a specific time range
from one user to another user. This feature helps assure that tasks
and assignments are completed regardless of where they were originally
assigned.
Roll Over Incomplete Activities to Another Day
Another time-saving feature of TeleMagic Enterprise is the ability
to rollover incomplete activities from one date to the next. This
is useful in the event your calendar has become overbooked, or if
you will be out of the office and unable to complete activities scheduled
during that time. TeleMagic can move any uncompleted activities forward
to remind you to finish them.
Assigned Activity Notification
TeleMagic Enterprise will automatically notify you of assigned activities
as you launch the software. This feature can help you keep track of
new activities that have been assigned to you. You can also access
a complete list of every task that has been assigned to or by you
directly from the Activity menu. This gives you a quick reference
to all past and pending assignments.
Other Functionality Added to the Activity Manager
- You can check your availability when you are scheduling new
activities. You can also see the availability of other users as
well.
- Holiday maintenance allows you to set up all holidays from
one easy menu.
- The Recycle icon allows you to undo a deleted activity, To-Do
or extended activity.
- Contact details have been added to the calendar page.
- View your activity details in calendar month view.
- Add or edit activities from the month view
- Activities can be added on-the-fly right from the contact manager.
- Optimized speed allows for faster date entry.
