Contact Manager
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Contacts
are one of, if not the, most important parts of your business. By
using TeleMagic Enterprise, you will have better control over your
contacts and make your communication with them a more profitable experience.
Here are some of the improvements you will see by using to TeleMagic
Enterprise:
Check for Duplicate Records
An accurate database is one of the most effective
tools for making your telemarketing, direct mail or fax broadcasting
effective. With TeleMagic Enterprise, you can have the program check
for duplicate records when you add a record. All you need to do is
specify which fields are to remain unique and TeleMagic does the rest.
When a duplicate record is found, you are notified so you can resolve
the duplication issue. By having TeleMagic constantly checking for
duplicates, the database will clean itself up in no time. With a clean
database, you'll save hundreds of dollars in mailings, faxes and phone
expenses.
Quick Add Option
A Quick Add option has been placed on the menu to
streamline adding contact records. Adding a new contact has never
been easier. Simply select the Quick Add menu item, add the information
and you're ready for business.
Schedule Calls for Your Sales Team
Have you ever wanted to set up a filter and then
have everyone in that filter scheduled for a call back? Now you
can! A good example of when this is useful is when you bring leads
from a trade show. You can automatically schedule
call backs for filtered groups directly onto your sales peoples'
calendars. You can assign a set number of leads per sales person,
or spread them evenly. Staying in touch with your contacts has never
been easier.
See a List of Documents Sent to a Customer
If you think you sent a customer a fax last week
but need to verify that you sent it, the Document History list can
tell you for sure. Each time you print or fax a document to a client,
it is added to a list specific to that contact. This new feature can
quickly put your hands on the information you need, when you need
it. You'll be more organized than ever before.
Wireless Messaging
TeleMagic's new wireless messaging
feature makes it possible for you to page contacts or clients without
ever picking up a phone. Send wireless messages to contacts or TeleMagic
users and automatically notify users of assigned activities and e-mail.
Contain pager numbers for automatic dialing. Imagine the time and
you can notify your staff of appointments while they're still in the
field. (Requires paging service provider - Call for information on
compatible providers).
Other Functionality Added to the Contact Manager
- A Recall field in the Contact Manager and
date to make setting recalls easier.
- A Last Call field keeps track of the last
time a call was placed to a contact. You can sort on this field,
making it easy to track contacts who are due for a call.
- The Multiple Index
Search allows searching for information in multiple fields instead
of one at a time.
- You can import and export Quick Text to and
from text edit regions (such as memo fields, Notepad Only records,
etc.).
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