Telephone
Integration
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Increase productivity of telephone-based activities.
- Quick dial phone buttons
- Automatic timer of each call made
- Conversation log records all information to
contact
- North American Dialing Plan Support
- Support for outbound as well as inbound call
tracking even without a modem
- Interface with most PBXs, digital and analog
- Full telephone support: answer, hold, conference,
dial, redial, transfer, call ID and other features*
- Automatic logging of date, time, agent, call
duration and call notes
*Available
through add-on product.
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